Returns & Exchange and Refund Policy

• We do not accept returns- domestic or international, unless you have been sent a defective or incorrect product.
• Incase you have received a defective or incorrect product, please email us an image explaining the same within 24 (four) hours of receiving the product.
• Please keep the original packaging and tags on the product. We will not accept items without the original tags.
• The request to return or exchange should be made within 24 hours of receiving the product.
• Customized/ stitched and ‘Made to order’ products, and sarees with fall –picot done, cannot be returned or exchanged.
• Products bought during Sale or from any offers given, cannot be returned or exchanged or refunded.
• International orders are not eligible for returns and exchange.
• Please ensure that the product is unused and in the same condition as you received it with original invoice.
• For exchange, the fresh piece will only be send after we have received the previous product and checked it for quality. www.wearableartbydola.com  reserves the right to accept / reject an exchange or return after inspecting the products returned to us.
• We aim to photograph the products in a manner that faithfully represents its original colour. Slight variations may rise due to individual screen configurations. No exchanges will be offered or returns accepted due to colour variations.
• The shipping cost for the return of the product back to ‘Wearableart by Dola’ has to be borne by the buyer/customer.

Refunds will be done in these cases:

• Package lost in transit
• A material defect was found in the product (s) and we were intimated within 24 hours by email or whatsapp, and the returned package and product received in good condition with tags and invoices intact.
• Refunds are granted  only after receiving the returned shipment in good condition

No Refunds will be entertained under the following circumstances:

• Incorrect Delivery address.
• After 3 failed delivery attempt by the courier.
• The product returned is damaged due to use or misuse.
• Product returned has no tags or invoice attached.

Payments

• Credit and Debit cards, UPI and Net Banking accepted for domestic orders
• For International transactions we accept credit cards through Razor pay links
• We do not accept COD as payment method.